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Old 01-24-2024, 03:48 PM   #1
DG
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Default Re: Beware of CSR Performance

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Originally Posted by PDavidson View Post
Has anyone gotten their products from CSR? I was charged March 1, 2023 for my transmission shield. Constantly being told next week. I bought a blanket from Ken Keir and it is great quality and he was awesome to deal with. However, I would like to get my shield. I opened a dispute with CC company today. Just wondering if anyone else has had any success?
I have not recieved my shield and its been about 7 months since ordering it and about 4 months since they first said it would be shipped out by the end of the week.
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Old 01-24-2024, 09:19 PM   #2
Larry Merk
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Default Re: Beware of CSR Performance

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I have not recieved my shield and its been about 7 months since ordering it and about 4 months since they first said it would be shipped out by the end of the week.
My son ordered a shield from them. They charged his credit card the next day. They said it would ship in a month. When he checked after 2 months, the reasons (excuses) why it had not shipped started. After 6 months he called and told them to cancel his order and reverse the charge on his credit card. They did not reverse the charge after a week so he started calling them EVERY DAY until they finally reversed the charge. This outfit appears to simply be in the scam business.
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Old 01-25-2024, 08:21 PM   #3
Mike Merk
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Default Re: Beware of CSR Performance

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Originally Posted by Larry Merk View Post
My son ordered a shield from them. They charged his credit card the next day. They said it would ship in a month. When he checked after 2 months, the reasons (excuses) why it had not shipped started. After 6 months he called and told them to cancel his order and reverse the charge on his credit card. They did not reverse the charge after a week so he started calling them EVERY DAY until they finally reversed the charge. This outfit appears to simply be in the scam business.
They refused to reverse the charge on my card and insisted on sending a check. Through gritted teeth I told the gal on the phone I was tired of being lied to, wanted my money back & I wouldn't turn them into their state attorney general. Rec'd a check overnight UPS & astonishingly it didn't bounce.
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