MSD repair contact number (good one)

mschafer · 06-01-2021, 09:33 PM

I talked to MSD Tech today, on hold 15 min., number I called was 915-857-5200

Hacksaw · 06-01-2021, 09:47 PM

Don't ever send anything to MSD unless you first call them and get a RMA number. If you did not get a return merchandise number than your item is in limbo.

RJ Sledge · 06-01-2021, 11:24 PM

Thanks for the phone number, I'll try again in the morning.

I got an RMA #, sent the box by UPS, 3 weeks later my local UPS buddy calls me and says the box was refused. Double check the address on the box and its the correct one "dock 14" is the repair outlet and they returned it.
Sent it back out and called them and they confirmed they had it this time and now 3 weeks later nothing.

Been buying their stuff with very little issue since 1980.

RJ

06-01-2021, 09:33 PM	#1
mschafer Junior Member Join Date: Oct 2014 Posts: 44 Likes: 0 Liked 13 Times in 9 Posts	Re: MSD repair contact number (good one) I talked to MSD Tech today, on hold 15 min., number I called was 915-857-5200

06-01-2021, 09:47 PM	#2
Hacksaw Senior Member Join Date: Sep 2016 Posts: 881 Likes: 206 Liked 309 Times in 173 Posts	Re: MSD repair contact number (good one) Don't ever send anything to MSD unless you first call them and get a RMA number. If you did not get a return merchandise number than your item is in limbo.

06-01-2021, 11:24 PM	#3
RJ Sledge Senior Member Join Date: Jun 2007 Posts: 783 Likes: 500 Liked 288 Times in 90 Posts	Re: MSD repair contact number (good one) Thanks for the phone number, I'll try again in the morning. I got an RMA #, sent the box by UPS, 3 weeks later my local UPS buddy calls me and says the box was refused. Double check the address on the box and its the correct one "dock 14" is the repair outlet and they returned it. Sent it back out and called them and they confirmed they had it this time and now 3 weeks later nothing. Been buying their stuff with very little issue since 1980. RJ