NHRA All access sucks - Page 4

FED 387 · 03-22-2017, 10:33 AM

Here's an idea. What if 100 or 200 subscribers all contact their credit card company and call to cancel their subscription to All Acess because of failure to provide programming as advertised and the inability for the subscribers to receive the product. Think maybe that might get their attention? You most likely would all have to do it on the same day or days to make an impression on them. Everybody would ask for a refund too since they charged you for the entire season before they provided any services not based on what you are using/used

Ben Holt · 03-22-2017, 01:52 PM

I didn't have a problem with it at all this last weekend. Save for the issues the one morning, which has now been diagnosed as the racetrack wide internet loss. That's understandable.

But I was very happy with the service all weekend. I watched it on my computer here at work, my personal laptop at home, and even on the browser app on my xbox one (I don't have cable, so I can't normally watch the regular broadcasts)

I don't know what the solution for you would be, Charlie. It's a bummer, though.

I have had issues similar to yours before and I've had to update the graphics card's driver. Might be outdated and works fine with other things, but the complexities of this particular streaming service might cause it to go haywire.

I don't know, though, except it seemed to be fine on my end?

Good luck!

340Cuda · 03-22-2017, 04:15 PM

Except for the time that the tracks Internet connection was down I had good performance all weekend.

My biggest issues are:

When a problem like the one Saturday comes up it never seems to recover on its own, I have to back out and then reselect the broadcast again to see if its working yet. This often results in getting back on late.

During the "Sportsman only" times poor camera placement and on track sound. The only reason I got the package is to watch Super Stock and Stock and a shot from the rear of the cars leaving the line does not do the experience much justice

I was late signing on this weekend but I think it was the Winternationals broadcast was late starting at least one day.. Guess what at least some of Stock is missed.

Hopefully someone who can do something will see this. My emails to both NHRA and the Dutch group for the best email address to use for customer service questions have gone unanswered.

Bill
.

cad · 03-23-2017, 01:29 PM

Quote:

Originally Posted by John Dinkel

What a $100 waste. It quits then starts for a while.

I got an email 3/14/17 offering me a discount as a NHRA member....

"Your NHRA membership entitles you to 25% off the $99.95 season pass price."

You need the discount code that was sent to you.

Clark

03-22-2017, 10:33 AM	#31
FED 387 VIP Member Join Date: Jun 2006 Posts: 3,422 Likes: 531 Liked 333 Times in 180 Posts	Re: NHRA All access sucks Here's an idea. What if 100 or 200 subscribers all contact their credit card company and call to cancel their subscription to All Acess because of failure to provide programming as advertised and the inability for the subscribers to receive the product. Think maybe that might get their attention? You most likely would all have to do it on the same day or days to make an impression on them. Everybody would ask for a refund too since they charged you for the entire season before they provided any services not based on what you are using/used Last edited by FED 387; 03-22-2017 at 10:37 AM. Reason: Punctuation

03-22-2017, 01:52 PM	#32
Ben Holt Member Join Date: Sep 2008 Posts: 142 Likes: 3 Liked 112 Times in 40 Posts	Re: NHRA All access sucks I didn't have a problem with it at all this last weekend. Save for the issues the one morning, which has now been diagnosed as the racetrack wide internet loss. That's understandable. But I was very happy with the service all weekend. I watched it on my computer here at work, my personal laptop at home, and even on the browser app on my xbox one (I don't have cable, so I can't normally watch the regular broadcasts) I don't know what the solution for you would be, Charlie. It's a bummer, though. I have had issues similar to yours before and I've had to update the graphics card's driver. Might be outdated and works fine with other things, but the complexities of this particular streaming service might cause it to go haywire. I don't know, though, except it seemed to be fine on my end? Good luck!

03-22-2017, 04:15 PM	#33
340Cuda VIP Member Join Date: Apr 2003 Location: Tulsa, Oklahoma Posts: 1,675 Likes: 3,873 Liked 805 Times in 341 Posts	Re: NHRA All access sucks Except for the time that the tracks Internet connection was down I had good performance all weekend. My biggest issues are: When a problem like the one Saturday comes up it never seems to recover on its own, I have to back out and then reselect the broadcast again to see if its working yet. This often results in getting back on late. During the "Sportsman only" times poor camera placement and on track sound. The only reason I got the package is to watch Super Stock and Stock and a shot from the rear of the cars leaving the line does not do the experience much justice I was late signing on this weekend but I think it was the Winternationals broadcast was late starting at least one day.. Guess what at least some of Stock is missed. Hopefully someone who can do something will see this. My emails to both NHRA and the Dutch group for the best email address to use for customer service questions have gone unanswered. Bill .