Look out for shady Tulsa hotel

Mark Yacavone · 07-06-2010, 09:42 PM

Quote:

Originally Posted by Ed Wright

No, moron, that was the first LODRS here so I was hoping it would go well for everybody.

Ed , go easy on Wheelie. He just had a tough practice session today.

SuperStockDodge · 07-06-2010, 09:54 PM

Quote:

Originally Posted by Mark Yacavone

Ed , go easy on Wheelie. He just had a tough practice session today.

Maybe WheelsUp doesn't race in Stock Eliminator or Super Stock? Maybe it's motorcycles?

Neil Smedley · 07-07-2010, 12:29 AM

Austin........You need to complain to the management or the parent company...I suspect a thieving employee here............also go to their website and put a scathing post on it.....these hotel chains really rely on customer satisfaction

Jim Wahl · 07-07-2010, 10:58 PM

Quote:

Originally Posted by Neil Smedley

Austin........You need to complain to the management or the parent company...I suspect a thieving employee here............also go to their website and put a scathing post on it.....these hotel chains really rely on customer satisfaction

I think Neil is correct. If you plead your case to the home office customer services they probably would at least give you a few free nights to be used some other time. Worth a try. Jim

Ed Fernandez · 07-08-2010, 11:34 AM

Quote from Austin Ford:When we took a closer look at the receipt, it shows we payed by card...not cash!

If the receipt shows payment by CC and his CC statement doesn't show a DOUBLE payment it's water over the bridge.Either the desk clerk/clerks are stupid or thieves.
You can go to court and the judge would toss it due to the fact you can't prove that you paid with cash.Case closed.
When you're handed the receipt,then and there is the time to read it fully.Any mistake can be corrected on the spot.
I'm removing my shark skin lawyers suit now and slithering under my rock now..

Rusty2211 · 07-08-2010, 11:37 AM

All those hotels have sophisticated cameras around the desk area. I'd get in touch with the owner and see if they can review the transaction.

rick lester · 07-08-2010, 11:29 PM

Since I work in the hotel industry, I will give my 2 cents. Not all hotels or employees are crooks, and I'm not saying anybody is calling any hotels or their employees crooks. 99% are honest and trustworthy. First, NEVER pay in cash. Yes, you can get a receipt that states you paid cash, but most if not all hotels ask for a deposit, that is refundable at check out as long as nothing is destroyed or stolen from the room. That should of eliminated giving your c.c. info.
Not all hotels have cameras. Mine does, and yes there is one at the front desk pointing at the computer and cash drawer. Plus our computer system keeps track of anything that is entered in the system, ie; room change, # of people change, cash or credit charges.
You can go though any of the dot com travel sites and make a reservation though them, but you still have to give them you c.c. for imprint only. Dot coms only pay for room and tax, any incedentails will have to be paid for by the person checking in, ie: in room safe, phone calls, on demand movies, items destroyed or stolen from room. Check their website, it does state that c.c. must be provided at check in for imprint only.
Your best bet is to call the corp. # and complain. The hotel will rebut the claim, but you can get your money back. They want you to come back so they will do what it takes to keep your business.

07-07-2010, 12:29 AM	#3
Neil Smedley Member Join Date: Feb 2002 Location: Phoenix, AZ Posts: 163 Likes: 32 Liked 22 Times in 7 Posts	Re: Look out for shady Tulsa hotel Austin........You need to complain to the management or the parent company...I suspect a thieving employee here............also go to their website and put a scathing post on it.....these hotel chains really rely on customer satisfaction

07-08-2010, 11:34 AM	#5
Ed Fernandez Veteran Member Join Date: Nov 2001 Location: NOO JOISEY nexta NOO YAWK Posts: 5,879 Likes: 38 Liked 100 Times in 45 Posts	Re: Look out for shady Tulsa hotel Quote from Austin Ford:When we took a closer look at the receipt, it shows we payed by card...not cash! If the receipt shows payment by CC and his CC statement doesn't show a DOUBLE payment it's water over the bridge.Either the desk clerk/clerks are stupid or thieves. You can go to court and the judge would toss it due to the fact you can't prove that you paid with cash.Case closed. When you're handed the receipt,then and there is the time to read it fully.Any mistake can be corrected on the spot. I'm removing my shark skin lawyers suit now and slithering under my rock now.. __________________ Former NHRA #1945 Former IHRA #1945 T/SA

07-08-2010, 11:37 AM	#6
Rusty2211 Member Join Date: Dec 2004 Location: Georgia Posts: 118 Likes: 1 Liked 0 Times in 0 Posts	Re: Look out for shady Tulsa hotel All those hotels have sophisticated cameras around the desk area. I'd get in touch with the owner and see if they can review the transaction.

07-08-2010, 11:29 PM	#7
rick lester Member Join Date: Oct 2004 Location: Littlestown PA Posts: 163 Likes: 9 Liked 4 Times in 1 Post	Re: Look out for shady Tulsa hotel Since I work in the hotel industry, I will give my 2 cents. Not all hotels or employees are crooks, and I'm not saying anybody is calling any hotels or their employees crooks. 99% are honest and trustworthy. First, NEVER pay in cash. Yes, you can get a receipt that states you paid cash, but most if not all hotels ask for a deposit, that is refundable at check out as long as nothing is destroyed or stolen from the room. That should of eliminated giving your c.c. info. Not all hotels have cameras. Mine does, and yes there is one at the front desk pointing at the computer and cash drawer. Plus our computer system keeps track of anything that is entered in the system, ie; room change, # of people change, cash or credit charges. You can go though any of the dot com travel sites and make a reservation though them, but you still have to give them you c.c. for imprint only. Dot coms only pay for room and tax, any incedentails will have to be paid for by the person checking in, ie: in room safe, phone calls, on demand movies, items destroyed or stolen from room. Check their website, it does state that c.c. must be provided at check in for imprint only. Your best bet is to call the corp. # and complain. The hotel will rebut the claim, but you can get your money back. They want you to come back so they will do what it takes to keep your business.