2008 Ford Super Duty F-350

[Alan Roehrich]

Originally Posted by Z28-69

Sorry....They will not say whats wrong with the motor. We ask and know one gives answer. Guy here on Class Racer looked up Vin for me through his dealership and his service manager says it is already in the system as no warranty. Tried to get the Fords reps name and number and dealer says they cant give that number out. How convient!????

They have to give you an answer as to what is wrong with the engine. Look at my post above, concerning the Magnuson-Moss warranty act. Find yourself a copy and print it off. It is the current law. They also have to give you the name of the zone representative and his contact information.

You want to know the easiest way to get their attention? Call your favorite local television station, and talk to their consumer affairs reporter. The absolute last thing a car dealer wants these days is a television news crew on their lot with a pissed off customer. They can't afford bad publicity. Just having the reporter call the dealership and inquire will usually change their tune dramatically.