Poor Customer Service

MR DERBY CITY · 10-19-2018, 12:44 PM

I would call JC, he is a racer and explain the situation.

Jim Kaekel · 10-19-2018, 12:48 PM

Quote:

Originally Posted by MR DERBY CITY

I would call JC, he is a racer and explain the situation.

I've e-mailed him of the situation.

Patric Fox · 10-25-2018, 02:59 PM

I had a similar issue years ago with the same company, over a balancer that was returned, and lost.

Jim Kaekel · 10-25-2018, 03:45 PM

I e-mailed my experience to the company owner last week and have not even got a response. Very disappointing after being a good customer for roughly 30 years who has spent thousands of dollars with them on trans parts and converters. Even my son remembers the crank hub being gold anodized aluminum....NOT black oxide finished steel.

10-19-2018, 12:44 PM	#1
MR DERBY CITY VIP Member Join Date: Feb 2014 Location: Derby City, USA Posts: 3,637 Likes: 1,083 Liked 7,937 Times in 1,518 Posts	Re: Poor Customer Service I would call JC, he is a racer and explain the situation.

10-25-2018, 02:59 PM	#3
Patric Fox Member Join Date: Jul 2007 Location: Pottstown,Pa. Posts: 121 Likes: 24 Liked 11 Times in 8 Posts	Re: Poor Customer Service I had a similar issue years ago with the same company, over a balancer that was returned, and lost.

10-25-2018, 03:45 PM	#4
Jim Kaekel VIP Member Join Date: Jul 2002 Location: Michigan Posts: 1,227 Likes: 133 Liked 531 Times in 108 Posts	Re: Poor Customer Service I e-mailed my experience to the company owner last week and have not even got a response. Very disappointing after being a good customer for roughly 30 years who has spent thousands of dollars with them on trans parts and converters. Even my son remembers the crank hub being gold anodized aluminum....NOT black oxide finished steel. __________________ Jim Kaekel 3836 STK