Weather Stations?

Signman · 06-10-2015, 09:28 AM

Hey Fred maybe you should follow up on the particular transaction before making a comment.

There were no parts required the weather station was sent in to be checked out and calibrated/updated. There was a problem with the humidity sensor which some cleaning took care of.
Your tech did not install any parts as a matter of fact he was very nice as well as apologetic for the additional "$100 old still working unit extra charge" and assured me there would be no additional fee. Your company policy is to charge extra to service your products if they last too long............

I was charged an additional fee because it is old.Plain and Simple.
I want to continue using this item I paid good money for, sent back to you for calibration and updates regularly.
I "was" your customer.

You have certainly assured that there is no reason to be a fan of your company your products may be good but your customer's satisfaction is placed well behind your ego.

06-10-2015, 09:28 AM	#10
Signman Senior Member Join Date: Oct 2003 Location: Lower Slower Delaware Posts: 535 Likes: 22 Liked 269 Times in 99 Posts	Re: Weather Stations? Hey Fred maybe you should follow up on the particular transaction before making a comment. There were no parts required the weather station was sent in to be checked out and calibrated/updated. There was a problem with the humidity sensor which some cleaning took care of. Your tech did not install any parts as a matter of fact he was very nice as well as apologetic for the additional "$100 old still working unit extra charge" and assured me there would be no additional fee. Your company policy is to charge extra to service your products if they last too long............ I was charged an additional fee because it is old.Plain and Simple. I want to continue using this item I paid good money for, sent back to you for calibration and updates regularly. I "was" your customer. You have certainly assured that there is no reason to be a fan of your company your products may be good but your customer's satisfaction is placed well behind your ego. __________________ Frank Ferrucci I/SA 1271 "Be Thankful for the Gifts You are Given"