|
10-05-2021, 11:48 PM | #1 |
Junior Member
Join Date: Feb 2019
Posts: 87
Likes: 7
Liked 57 Times in 24 Posts
|
Weather station Altronics
My trailer base Altronics weather software quit working this weekend
It is the “RaceWork” rev 1.460. The software halts on an Software demo has expired. I have a register verison of the software. I tried to reload from scratch but no luck. Altronics said my software Key should work and not expire. They mention a window update Could make me update the RaceWork to current level (for only 99$) lol. I tried to roll back the window updates but no luck. I do believe the update has caused my problem. There was 3 updates the day the software quit working But if it was the update other people should have the same problem Anybody else had this happen? Altronics hasn’t been much help if I don’t want to send them the 99$ I not a happy Altronics Inc customer at this time. David |
Liked |
10-06-2021, 11:50 AM | #2 |
VIP Member
Join Date: Feb 2014
Location: Lakewood Washington
Posts: 1,407
Likes: 29
Liked 236 Times in 127 Posts
|
Re: Weather station Altronics
If the Windows Update killed your ability to use the Altronics software you don't have many pretty options. Microsoft won't let you "downgrade" back to where it worked. You could find a used laptop running a version of Windows that works and turn off Auto Updates. Then use this as your track computer. The other is to fork over the $100 for the Altronics update. Either way, when you get things working get a backup drive and make a full copy of your laptop every week. That way if it freaks like this again, you have a working duplicate on a spare hard drive that can be changed out for the one in your laptop with a screwdriver.
__________________
Dale Shearon 68 Mustang 6394 |
Liked |
10-06-2021, 12:26 PM | #3 |
VIP Member
Join Date: Feb 2003
Location: Glendale, Arizona
Posts: 2,991
Likes: 693
Liked 1,457 Times in 543 Posts
|
Re: Weather station Altronics
If you need to update your Windows software, go to this link and you can purchase your operating system and other updates for a lower price.
https://pcsalesonline.com/software/o...ms/windows-10/ |
10-06-2021, 01:17 PM | #4 |
Junior Member
Join Date: Feb 2019
Posts: 87
Likes: 7
Liked 57 Times in 24 Posts
|
Re: Weather station Altronics
I have windows 10 on the laptop. As far as I know you can
not stop the auto updates. You can delay the update check but not stop them.I guess If the pc is never connected to the web would be a way . The RaceWork software is non transferable The license must be generated from a file sent to Altronics. I think it generated from the cpu or hard drive ser # My question to Altronics is why it went to expire mode. If it Is a windows update that caused the problem , there should be other user with the same issue. David |
10-06-2021, 01:34 PM | #5 | |
VIP Member
Join Date: Feb 2003
Location: Glendale, Arizona
Posts: 2,991
Likes: 693
Liked 1,457 Times in 543 Posts
|
Re: Weather station Altronics
Quote:
https://support.microsoft.com/en-us/...0-54eea0f45938 https://www.laptopmag.com/articles/s...ode-windows-10 |
|
10-06-2021, 04:31 PM | #6 |
VIP Member
Join Date: Feb 2014
Location: Lakewood Washington
Posts: 1,407
Likes: 29
Liked 236 Times in 127 Posts
|
Re: Weather station Altronics
__________________
Dale Shearon 68 Mustang 6394 |
10-06-2021, 10:41 PM | #7 | |
Junior Member
Join Date: Feb 2019
Posts: 87
Likes: 7
Liked 57 Times in 24 Posts
|
Re: Weather station Altronics
Quote:
Now if I can get the software to run again |
|
10-07-2021, 09:45 AM | #8 |
VIP Member
Join Date: Mar 2007
Posts: 2,320
Likes: 546
Liked 1,629 Times in 502 Posts
|
Re: Weather station Altronics
Have you talked to Fred at Altronics about this. I have their software as well and he will send you an update if you are current with your membership. When ever I have issues his updates have fixed it. He is usually very helpful. Give him a call or send an e mail to them. He will respond quickly.
__________________
Mike Pearson 2485 SS |
10-07-2021, 11:42 AM | #9 | |
Junior Member
Join Date: Feb 2019
Posts: 87
Likes: 7
Liked 57 Times in 24 Posts
|
Re: Weather station Altronics
Quote:
Yes. I talked to Fred about this. He told me that with the windows update I would have to update their software to current version also. I gave in and payed the 99$ for a new key. Just for fun I used the new key with the old software version (1.460). And guess what the software runs. So the old software will run with the new windows update. I was told the software doesn’t expire. I am not happy and feel like I was had for ransom. With the 99$ I can upgrade to the latest verison and I get 1 yr Support. But probably won’t need it for 13 months |
|
|
|