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Old 10-05-2021, 11:48 PM   #1
Willyracer
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Default Weather station Altronics

My trailer base Altronics weather software quit working this weekend
It is the “RaceWork” rev 1.460. The software halts on an
Software demo has expired. I have a register verison of the software.
I tried to reload from scratch but no luck. Altronics said my software
Key should work and not expire. They mention a window update
Could make me update the RaceWork to current level
(for only 99$) lol. I tried to roll back the window updates but no luck.
I do believe the update has caused my problem. There was 3 updates
the day the software quit working
But if it was the update other people should have the same problem
Anybody else had this happen?
Altronics hasn’t been much help if I don’t want to send them the 99$

I not a happy Altronics Inc customer at this time.
David
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Old 10-06-2021, 11:50 AM   #2
FireSale
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Default Re: Weather station Altronics

If the Windows Update killed your ability to use the Altronics software you don't have many pretty options. Microsoft won't let you "downgrade" back to where it worked. You could find a used laptop running a version of Windows that works and turn off Auto Updates. Then use this as your track computer. The other is to fork over the $100 for the Altronics update. Either way, when you get things working get a backup drive and make a full copy of your laptop every week. That way if it freaks like this again, you have a working duplicate on a spare hard drive that can be changed out for the one in your laptop with a screwdriver.
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Old 10-06-2021, 12:26 PM   #3
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Default Re: Weather station Altronics

If you need to update your Windows software, go to this link and you can purchase your operating system and other updates for a lower price.


https://pcsalesonline.com/software/o...ms/windows-10/
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Old 10-06-2021, 01:17 PM   #4
Willyracer
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Default Re: Weather station Altronics

I have windows 10 on the laptop. As far as I know you can
not stop the auto updates. You can delay the update check
but not stop them.I guess If the pc is never connected to the web would be a way . The RaceWork software is non transferable
The license must be generated from a file sent to Altronics.
I think it generated from the cpu or hard drive ser #

My question to Altronics is why it went to expire mode. If it
Is a windows update that caused the problem , there should be other
user with the same issue.
David
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Old 10-06-2021, 01:34 PM   #5
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Default Re: Weather station Altronics

Quote:
Originally Posted by Willyracer View Post
I have windows 10 on the laptop. As far as I know you can
not stop the auto updates. You can delay the update check
but not stop them.I guess If the pc is never connected to the web would be a way . The RaceWork software is non transferable
The license must be generated from a file sent to Altronics.
I think it generated from the cpu or hard drive ser #

My question to Altronics is why it went to expire mode. If it
Is a windows update that caused the problem , there should be other
user with the same issue.
David
Check the compatibility of the RaceWork software with Windows 10.

https://support.microsoft.com/en-us/...0-54eea0f45938

https://www.laptopmag.com/articles/s...ode-windows-10
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Old 10-06-2021, 04:31 PM   #6
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Default Re: Weather station Altronics

Stopping Win 10 Auto Updates


https://www.windowscentral.com/how-s...lly-windows-10
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Old 10-06-2021, 10:41 PM   #7
Willyracer
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Default Re: Weather station Altronics

Quote:
Originally Posted by FireSale View Post
Thanks, I disabled the auto updates by the regedit method
Now if I can get the software to run again
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Old 10-07-2021, 09:45 AM   #8
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Default Re: Weather station Altronics

Have you talked to Fred at Altronics about this. I have their software as well and he will send you an update if you are current with your membership. When ever I have issues his updates have fixed it. He is usually very helpful. Give him a call or send an e mail to them. He will respond quickly.
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Old 10-07-2021, 11:42 AM   #9
Willyracer
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Default Re: Weather station Altronics

Quote:
Originally Posted by Mike Pearson View Post
Have you talked to Fred at Altronics about this. I have their software as well and he will send you an update if you are current with your membership. When ever I have issues his updates have fixed it. He is usually very helpful. Give him a call or send an e mail to them. He will respond quickly.


Yes. I talked to Fred about this. He told me that with the windows update
I would have to update their software to current version also. I gave in and payed the 99$ for a new key. Just for fun I used the new key with the old software version (1.460). And guess what the software runs. So the old software will run with the new windows update.


I was told the software doesn’t expire.
I am not happy and feel like I was had for ransom.

With the 99$ I can upgrade to the latest verison and I get 1 yr
Support. But probably won’t need it for 13 months
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