2008 Ford Super Duty F-350 - Page 2

B Aceves · 07-07-2009, 12:53 AM

Quote:

Originally Posted by Z28-69

Here's my thinking. The truck if it were running with the miles that are on it is worth 30K. Know they want me to spend $21400 to fix it. So that puts me at $51400 in when the truck was purchased at 46K on a 50K sticker. In my oppionion I have a new boat anchor for the cottage. Can I report it stollen??????

As a previous Dealership automotive tech and a current tech for Cat Diesel, I first off would at this point
get in touch with the BAR( Bureau of Automotive Repair ) and get a case open ASAP. Make sure you
have all your documents in order. Your next conversation with the dealer and the Rep should go something
like I would like to have all your documented Service reports up to this point on my vehicle its your right to have copies of all the info period, Then explain to them that at this point you can no longer speak to anyone
due to the fact that the B.A.R has been contacted. But For sure contact the B.A.R NOW!.

340Cuda · 07-07-2009, 07:02 PM

Z28-69,

With this much at stake I think a good lawyer might be a good investment.

You are really getting messed over for no good reason.

Good Luck!
Bill

Shawn Blair · 07-07-2009, 07:53 PM

They bought four of these trucks where I work and every single one of them went in for warranty work. They had the same issue and they had less than 2000 miles on them. One of them tried to run away when we were bringing it to the dealership, rpm went to the moon,stood on the brakes and had to key it off to stop it. That one was towed in. One other one did the same thing after it had been "fixed" by dealership, after that we just parked them. I work at a refinery and the second one did it in the middle of the process units and we can't have trucks out of control driving into units or running over people. Anyway the dealership said that it's an injection pump issue,"all four of the trucks got new injection pumps" and our trucks have this problem because we don't drive over 20 mph inside the refinery but I have heard of personal trucks doing this also. Ford was contacted to see if they would replace these with gas trucks and they said no! This was with 2000 miles or less on all four trucks! Last I heard they were going to trade them in on gas powered trucks without any Ford help. I would get it fixed if they will do it under warranty and then buy a Cummins Dodge or an older Ford 7.3 Powerstroke. I feel that Ford has a big problem with the 6.4 diesels and don't want to fess up to it. anyway good luck and I hope you get something out of them!

Z28-69 · 07-07-2009, 09:14 PM

Question for the guys who understand how diesels work? Ford is trying to say this is an oil related problem. How does oil affect what happened to this motor?

Alan Roehrich · 07-07-2009, 09:32 PM

First you have to tell us what they say is actually wrong with the engine.

Z28-69 · 07-07-2009, 09:45 PM

Truck started smoking, checked oil level was high. Was not anti freeze....it was fuel in oil. Oil level went way high. Oil ended up in the turbo's which ended up in the exhaust. Engine still runs NO codes came up, no engine lights. Just oil getting into exhaust which is causing smoke. They say it needs new motor, two new turbo's because oil got into them, and exhaust system because oil got into that. The exhaust system through Ford is $4600.00 alone.

Michael Pliska · 07-07-2009, 11:39 PM

Quote:

Originally Posted by Z28-69

Question for the guys who understand how diesels work? Ford is trying to say this is an oil related problem. How does oil affect what happened to this motor?

I don't see how an oil change interval could have caused the problems you are describing. I also suspect that the turbo damage was caused by diluted oil rather than the oil level.

I wonder if they are getting confused (or intentionally recycling an old standard excuse) since injector problems could be caused by oil change intervals on the 7.3L and 6.0L. Both of those engines used HEUI injectors, which use highly-pressurized engine oil inside the injectors to depress the piston. The 6.4L uses a common rail system, which uses a very high pressure pump to directly pressurize the diesel (lubricating oil has nothing to do with the injectors).

Regards,

Johnny U · 07-08-2009, 08:56 AM

The 7.3 and the 6.0 use to use high pressure oil to fire the injectors as where the 6.4 now just uses a high pressure fuel pump to inject the fuel into the cylinder. Oil change intervals were much more important on the 7.3 or 6.0 thats why the oil change interval is longer on a 6.4 because the injectors dont rely on oil no more. Does the truck run smooth otherwise? Still think it is a bad injector. You can monitor the fuel trim and pick out bad injectors with a proper scan tool, but in your case call customer relations and tell them what is going on and they should help you and they will probably tell you to take it to another dealer to get it repaired.

07-07-2009, 07:02 PM	#2
340Cuda VIP Member Join Date: Apr 2003 Location: Tulsa, Oklahoma Posts: 1,669 Likes: 3,855 Liked 800 Times in 337 Posts	Re: 2008 Ford Super Duty F-350 Z28-69, With this much at stake I think a good lawyer might be a good investment. You are really getting messed over for no good reason. Good Luck! Bill

07-07-2009, 07:53 PM	#3
Shawn Blair Member Join Date: Dec 2007 Location: Everson, WA. Posts: 122 Likes: 1 Liked 0 Times in 0 Posts	Re: 2008 Ford Super Duty F-350 They bought four of these trucks where I work and every single one of them went in for warranty work. They had the same issue and they had less than 2000 miles on them. One of them tried to run away when we were bringing it to the dealership, rpm went to the moon,stood on the brakes and had to key it off to stop it. That one was towed in. One other one did the same thing after it had been "fixed" by dealership, after that we just parked them. I work at a refinery and the second one did it in the middle of the process units and we can't have trucks out of control driving into units or running over people. Anyway the dealership said that it's an injection pump issue,"all four of the trucks got new injection pumps" and our trucks have this problem because we don't drive over 20 mph inside the refinery but I have heard of personal trucks doing this also. Ford was contacted to see if they would replace these with gas trucks and they said no! This was with 2000 miles or less on all four trucks! Last I heard they were going to trade them in on gas powered trucks without any Ford help. I would get it fixed if they will do it under warranty and then buy a Cummins Dodge or an older Ford 7.3 Powerstroke. I feel that Ford has a big problem with the 6.4 diesels and don't want to fess up to it. anyway good luck and I hope you get something out of them! __________________ Shawn Blair 6383 SS 634 STK

07-07-2009, 09:14 PM	#4
Z28-69 Junior Member Join Date: Dec 2007 Location: Grand Rapids MI Posts: 66 Likes: 0 Liked 0 Times in 0 Posts	Re: 2008 Ford Super Duty F-350 Question for the guys who understand how diesels work? Ford is trying to say this is an oil related problem. How does oil affect what happened to this motor?

07-07-2009, 09:32 PM	#5
Alan Roehrich Veteran Member Join Date: May 2006 Location: Murfreesboro TN Posts: 5,111 Likes: 1,570 Liked 1,814 Times in 413 Posts	Re: 2008 Ford Super Duty F-350 First you have to tell us what they say is actually wrong with the engine. __________________ Alan Roehrich 212A G/S

07-07-2009, 09:45 PM	#6
Z28-69 Junior Member Join Date: Dec 2007 Location: Grand Rapids MI Posts: 66 Likes: 0 Liked 0 Times in 0 Posts	Re: 2008 Ford Super Duty F-350 Truck started smoking, checked oil level was high. Was not anti freeze....it was fuel in oil. Oil level went way high. Oil ended up in the turbo's which ended up in the exhaust. Engine still runs NO codes came up, no engine lights. Just oil getting into exhaust which is causing smoke. They say it needs new motor, two new turbo's because oil got into them, and exhaust system because oil got into that. The exhaust system through Ford is $4600.00 alone.

07-08-2009, 08:56 AM	#8
Johnny U Junior Member Join Date: Jul 2006 Location: Oakville Ontario Canada Posts: 55 Likes: 0 Liked 0 Times in 0 Posts	Re: 2008 Ford Super Duty F-350 The 7.3 and the 6.0 use to use high pressure oil to fire the injectors as where the 6.4 now just uses a high pressure fuel pump to inject the fuel into the cylinder. Oil change intervals were much more important on the 7.3 or 6.0 thats why the oil change interval is longer on a 6.4 because the injectors dont rely on oil no more. Does the truck run smooth otherwise? Still think it is a bad injector. You can monitor the fuel trim and pick out bad injectors with a proper scan tool, but in your case call customer relations and tell them what is going on and they should help you and they will probably tell you to take it to another dealer to get it repaired.