Avoid Super8 Motels - Page 2

Bob Gullett · 07-03-2009, 08:25 PM

Thanks for all the replies. I call Visa today and they are looking into it. I'll let you know how it turned out.

savoyracer · 07-04-2009, 06:11 PM

Quote:

Originally Posted by Bob Gullett

What ever you do do not book on line for reservations at Super 8. I booked Woodburn for the divisional but won't be able to make it and was told because I booked online, its a prepayed non-refundable room. (new internet booking policy) For all the times I have stayed at Super 8 you would think that they would refund me my credit card. I even talked to managment and was basically told to pound sand. That is the last time I will ever stay at a super 8. $285 down the toilet.

.......................La Quinta Inns, WOODBURN, Oregon..........Area code 503-982-1727......................Slightly closer to the track [3minutes away], nicer rooms, better amenities!! AND, I stayed at a Holiday Inn last night!!

John Leichtamer Jr · 07-04-2009, 06:30 PM

Stayed at Super 8 in Adel Ga. Nice place no problems.

Hammer

Mike Brogniez · 07-04-2009, 08:49 PM

Good information....reading and understanding all the various hotel/airline cancellation policies out there is important in determining which are cash grabs and which are reasonable to protect the hotel.
Will certainly avoid Super 8.....

BobOrme · 07-05-2009, 12:24 AM

A room reservation made online through either Wyndham Rewards or Super 8 can sometimes have separate Advance Purchase rates that are lower (usually around $5/night) than their other special (I book AARP/Senior) rates. If you book the advance purchase room rate, you buy it the minute you click the complete the reservation button. No refunds. Period. If you use another travel site (like Yahoo/Travelocity or Orbitz) to book Wyndham or any other chain, they are almost all prepaid, no refund reservations. This is standard practice and not specific to any motel chain.

I have run into circumstances where calling the hotel to cancel or change a reservation resulted in confusion by the desk clerk who answered the phone. He/she thought that because the reservation was made online, they couldn't cancel or change it. Wrong! This also isn't specific to any hotel chain.

There's nothing wrong or different about Super 8's reservation system. Read what you're reserving before you reserve it. Individual hotels will have different cancellation policies, i.e., it might be 3:00 (or 4:00 or 6:00) p.m. local time the day of check-in or you will be charged one night, all the way to having to cancel the day before arrival, but advance purchase for an entire stay is always spelled out before you make the reservation.

Superfan1 · 07-05-2009, 09:18 AM

As Bob stated, all motel chains that offer an online "advance purchase rate" will charge your credit card as soon as you make the reservation; and it clearly states that the charge is non-refundable. That is the price you pay for the lower rate. Like Bob, I also use the AARP/Senior rate, and all motel chains offer discounted rates for certain groups such as AAA. I personally would never use the "advance purchase rate" because you never know when you may be forced to change your plans and a cancellation may become a necessity.
Bill Seabrooks - superfan1
Bridgeport, Ct.

07-03-2009, 08:25 PM	#1
Bob Gullett VIP Member Join Date: Mar 2002 Posts: 1,106 Likes: 57 Liked 507 Times in 116 Posts	Re: Avoid Super8 Motels Thanks for all the replies. I call Visa today and they are looking into it. I'll let you know how it turned out. __________________ 68 Chevy11 327 F/S

07-04-2009, 06:30 PM	#3
John Leichtamer Jr Senior Member Join Date: Sep 2006 Location: Orange City Fl Posts: 764 Likes: 0 Liked 0 Times in 0 Posts	Re: Avoid Super8 Motels Stayed at Super 8 in Adel Ga. Nice place no problems. Hammer

07-04-2009, 08:49 PM	#4
Mike Brogniez Member Join Date: Jun 2009 Location: Montreal Posts: 476 Likes: 7 Liked 1 Time in 1 Post	Re: Avoid Super8 Motels Good information....reading and understanding all the various hotel/airline cancellation policies out there is important in determining which are cash grabs and which are reasonable to protect the hotel. Will certainly avoid Super 8.....

07-05-2009, 12:24 AM	#5
BobOrme Junior Member Join Date: Jul 2008 Posts: 25 Likes: 0 Liked 0 Times in 0 Posts	Re: Avoid Super8 Motels A room reservation made online through either Wyndham Rewards or Super 8 can sometimes have separate Advance Purchase rates that are lower (usually around $5/night) than their other special (I book AARP/Senior) rates. If you book the advance purchase room rate, you buy it the minute you click the complete the reservation button. No refunds. Period. If you use another travel site (like Yahoo/Travelocity or Orbitz) to book Wyndham or any other chain, they are almost all prepaid, no refund reservations. This is standard practice and not specific to any motel chain. I have run into circumstances where calling the hotel to cancel or change a reservation resulted in confusion by the desk clerk who answered the phone. He/she thought that because the reservation was made online, they couldn't cancel or change it. Wrong! This also isn't specific to any hotel chain. There's nothing wrong or different about Super 8's reservation system. Read what you're reserving before you reserve it. Individual hotels will have different cancellation policies, i.e., it might be 3:00 (or 4:00 or 6:00) p.m. local time the day of check-in or you will be charged one night, all the way to having to cancel the day before arrival, but advance purchase for an entire stay is always spelled out before you make the reservation.

07-05-2009, 09:18 AM	#6
Superfan1 VIP Member Join Date: Dec 2007 Location: Bridgeport,CT. Posts: 1,993 Likes: 1,665 Liked 2,637 Times in 440 Posts	Re: Avoid Super8 Motels As Bob stated, all motel chains that offer an online "advance purchase rate" will charge your credit card as soon as you make the reservation; and it clearly states that the charge is non-refundable. That is the price you pay for the lower rate. Like Bob, I also use the AARP/Senior rate, and all motel chains offer discounted rates for certain groups such as AAA. I personally would never use the "advance purchase rate" because you never know when you may be forced to change your plans and a cancellation may become a necessity. Bill Seabrooks - superfan1 Bridgeport, Ct.