Thank You Ken Miele

[Dan Bennett]

There's another thing he deserves a lot of credit for. This is one of the most responsive sites I go to during my daily travels. Always loads in a flash, click on something and it instantly happens.

Maybe it's just a question of the routing between my ISP and his, but considering even million dollar sites often stumble or lag, it's clear to me that he's making sure his site works right. And it seems most others just don't care to invest in proper IT and the customer experience is not that important.

[1matcoman]

Originally Posted by Dan Bennett

There's another thing he deserves a lot of credit for. This is one of the most responsive sites I go to during my daily travels. Always loads in a flash, click on something and it instantly happens.

Maybe it's just a question of the routing between my ISP and his, but considering even million dollar sites often stumble or lag, it's clear to me that he's making sure his site works right. And it seems most others just don't care to invest in proper IT and the customer experience is not that important.

A most excellent point! I guess we've grown to take the excellence for granted.