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Old 02-23-2015, 08:37 PM   #1
Dyno
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Default Re: 2015 NHRA Credential Redemption/Purchase

Called again today, nothing!
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Old 02-23-2015, 08:52 PM   #2
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Default Re: 2015 NHRA Credential Redemption/Purchase

NHRA just sent it. Thank you
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Old 03-03-2015, 01:32 PM   #3
Jeff Teuton
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Default Re: 2015 NHRA Credential Redemption/Purchase

Is it easier to just wait and get it at the Gators? I am getting nowhere but frustrated. You would think for $310 you could at least get the damn ticket. Maybe I'm old and stupid, but I did it for years. Now I can't do it. I will see if Helms can do it. He is only 50. He should know how.
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Old 03-03-2015, 04:21 PM   #4
Mike Pearson
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Default Re: 2015 NHRA Credential Redemption/Purchase

If you have your password and promo code then you should be able to get your tickets.
You have to create an account on the ticket page. Once that is done you have to click on the "review policies concerning electronic credentials" before the promo code will work. The review policies is in red once you click in that and read the policy and exit that screen the review policies will be in blue print. then the promo code will work. once you are finished and checked out you will receive an e mail receipt for your purchase. I received my tickets the next day on my e mail. each ticket was its own e mail. the process wasn't too bad once I figured it out but it took me a while.
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Old 03-03-2015, 04:39 PM   #5
Jeff Teuton
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Default Re: 2015 NHRA Credential Redemption/Purchase

Mike, you just have to come here and do it. I can't get it done, Kevin Helms (my 50 year old driver) can't get it done and we are leaving early tomorrow to go race. I guess I will just get it printed in Gainesville. We will be there anyway.
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Old 03-03-2015, 05:05 PM   #6
Mike Pearson
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Default Re: 2015 NHRA Credential Redemption/Purchase

Quote:
Originally Posted by Jeff Teuton View Post
Mike, you just have to come here and do it. I can't get it done, Kevin Helms (my 50 year old driver) can't get it done and we are leaving early tomorrow to go race. I guess I will just get it printed in Gainesville. We will be there anyway.
Sorry I could not help you. Its a ridiculous system. Must have been designed by a computer nerd. Its not user friendly. Have a beer and I will see you there. Have a safe trip.
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Old 03-03-2015, 08:58 PM   #7
Bruce Noland
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Default Re: 2015 NHRA Credential Redemption/Purchase

To enter and receive credentials for a national event is now a three step process:

1.) A racer enters a national event. The same as years gone by.

2.) In 1-2 days an email should arrive from nhra with two seperate attachments. Call Jennifer or Abby if this email does not arrive on time. Each racer must download the pdf file and register as a new racer. No matter if you have been racing with nhra for 40 years.

3.) Then the racer must plug in the promotion code and password code. Completing the pdf first works the best. Just filling out the promtional codes will give you a message that your credentials will arrive in 1-2 days but they won't because the pdf form must be completed before they will send the credentials. Basically the pdf file is a new payment registration form.

And supposedly the credentials will be emailed 1-2 days later. BUT, it does not always work out that way. Keep copies of every page you fill out and be sure to print the page with your Order Confirmation number or at the very least write it on a sheet of paper. Just yesterday I helped a racer get through this process. Then we called nhra to make sure they had the completed info and that the credentials would be sent out in 1-2 days. They could not find any of the information that we submitted. They said it did not exist. We finally persuaded the lady to look under the Order Confirmation number. She was sure it would be a waste of time since the file did not exist. Several minutes later she came back and said that we would receive the credentials in 30 minutes. And we did. They came without error. So in the end nhra's system is so messed up they can not find files that are properly sumitted. For now the only way we got this done was by insisting that they look under the Order Confirmation number. So KEEP you Order Confirmation number and call them if you don't receive your credentials in 1-2 days. I don't think this is an in house project. It appears to have the name of some software company at the bottom of the pages. It's really messed up for the time being.
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