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Old 02-04-2015, 09:53 AM   #1
Dan Fletcher
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Cool Re: 2015 NHRA Credential Redemption/Purchase

I had problems as well, never received the promo code, etc. Ultimately had to call and have one supply me with my convenient 8 digit alpha numeric code. Twice. One for each class. Obviously, Nhra has done their own deal now where the old ticket deal was 3rd party vendor. Another savings. Unfortunately, it appears the same IT guy that manages the always stellar performing live timing was the designer, lol. As Bruce highlighted, it appears as though it takes the better part of 4 days start to finish for the privilege of printing your ticket with your own paper and ink. Hopefully it will get smoother as time goes on.
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Old 02-04-2015, 12:50 PM   #2
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Default Re: 2015 NHRA Credential Redemption/Purchase

Quote:
Originally Posted by Dan Fletcher View Post
I had problems as well, never received the promo code, etc. Ultimately had to call and have one supply me with my convenient 8 digit alpha numeric code. Twice. One for each class. Obviously, Nhra has done their own deal now where the old ticket deal was 3rd party vendor. Another savings. Unfortunately, it appears the same IT guy that manages the always stellar performing live timing was the designer, lol. As Bruce highlighted, it appears as though it takes the better part of 4 days start to finish for the privilege of printing your ticket with your own paper and ink. Hopefully it will get smoother as time goes on.
Dan I have offered my services to them but like many things they do not see the need to hire an expert in implementing business and systems changes

Making sure that the end users (racers) have a bullet proof interface and perfect instructions is what I do but who needs it

Ron
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Old 02-04-2015, 01:53 PM   #3
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Default Re: 2015 NHRA Credential Redemption/Purchase

Your investigative reporter has learned from an unamed source that the person who wrote the new process for printing credentials is the same person who wrote the new classes in Stock and Super Stock for the new cars and new motors.
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Old 02-04-2015, 02:34 PM   #4
Bobby Fazio
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Default Re: 2015 NHRA Credential Redemption/Purchase

But why the wait of 2 days to print your tickets that have to come via email? The old system was convenient in that you paid for the credentials and printed them right then and there. I usually don't know who is coming until the day before anyway.
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Old 02-04-2015, 03:58 PM   #5
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Smile Re: 2015 NHRA Credential Redemption/Purchase

This appears to be another instance of the NHRA taking a fairly simply process and making it painfully complicated.
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Old 02-18-2015, 04:10 PM   #6
vic guilmino
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Default Re: 2015 NHRA Credential Redemption/Purchase

i can't get past step 1
i click on here and a page comes up this webpage is not available
need help
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Old 02-18-2015, 05:12 PM   #7
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Default Re: 2015 NHRA Credential Redemption/Purchase

Well it must be my lucky day... I entered the Gators this morning and just now printed my credentials and also my one crew pass for my wife... Not a hitch at all.... Maybe I should have not said that???? I just may have jinxed myself for the next ten years... Something like breaking a mirror......
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Old 02-23-2015, 06:31 PM   #8
Chuck Westcott
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Default Re: 2015 NHRA Credential Redemption/Purchase

Anyone got this figured out Yet ?
Purchased my Entry for the Gators on the 18th---- No e-mails nada !
I'm not real savoy or a computer techie- I then read all of the instructions and registered on the new link -- Still no e-mail with promo code to print my credential --- called the help line and left a message- ( I hate Voice mail)-- NO Response--- e-mailed---- No Response.
WTF ! You would think that NHRA would communicate to the Racers 1) that they have a new system 2) give us the proper procedures to print our credentials.
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Old 02-23-2015, 08:37 PM   #9
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Default Re: 2015 NHRA Credential Redemption/Purchase

Called again today, nothing!
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