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Old 04-03-2013, 08:06 PM   #1
Bruce Noland
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Default Re: (2) 727-904 Transmissions LOST at R&L Carriers

Gary,

I had a similar incident with Roadway several years ago. Roadway lost part of an order that I had shipped with them. And they refused to pay for the product they lost. I spoke to four of their management level staff before I realized they were blowing smoke. I filed a claim against them in the local court here in VA. and had their loss management director served by the VA. Secretary of State. There was not a peep from them until two days before the hearing. A lawyer that represented Roadway called wanting to know what my "little deal" was all about. I told him I had pictures and documents and planned on getting a judgement against Roadway in two days. He was in Denver and wound up begging me for an extension. Long story short he overnighted a check and I asked to have the case dismissed.

I had no insurance on this shipment and I don't think it was even available and it may not have been in your case.

I would get all your ducks in a row and file a claim against R&L. It cost me $17.00 in VA. You may have to file the claim in the state where R&L picked it up. You are by no means out $8,000.00. The freight carriers huff and puff and chase most people off but they are still responsible for your freight. Make the butt heads pay.
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Old 04-03-2013, 08:12 PM   #2
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Default Re: (2) 727-904 Transmissions LOST at R&L Carriers

On this I have to agree with Bruce. Take action against them for losing what you trusted them to handle on your behalf. Taking a photo was a smart move on your part.
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Old 04-03-2013, 09:27 PM   #3
FED 387
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Default Re: (2) 727-904 Transmissions LOST at R&L Carriers

Gary-- you might try talking to Jeg-- a while back R&L was an associate sponsor for them he might have some contact that can help you--regards Dick Ullrich
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