TCI customer service

RPM5595 · 01-27-2011, 11:54 PM

I have some experience with this. I helped test the new style C4 VB with the trans brake. The new style VB is the newer late model type that has a red anodized adapter plate from TCI for the filter. Mine works like a toggle switch on the 2-3 shift. The older original style did have about a 300 rpm flash. Do you have the new style (non Pinto)? As the other guys have said, contact Stan Poff. He is a great guy and he cares. If he wont help then I don't know what else to tell you. Good luck.
Jay

mopar jeff · 01-28-2011, 02:58 PM

I spoke to Stanley as recommended, and he was very nice. I told him the situation, and he had no problem taking the valve body back. I am going to send it to him and let him look it over. He said they will dyno it, and repair or replace it. Thanks for all the advice.

hemidup · 01-29-2011, 07:07 AM

TCI converters in Gen III Hemi trucks = fail, fail, fail.

fatdsoto · 01-30-2011, 10:53 PM

About 8 years ago I bought a 727 Trans from them through Summit. It shifted poorly. I pulled the VB and several of the steel parts were rusted. I called TCI and was told it wasn't possible and they couldn't do anything. I bought another VB and put it in. I won't buy any TCI product now.

mopar jeff · 01-31-2011, 01:53 PM

I feel bad that it has happened to others also, but I still don't think it's the norm. But it does become our choice whether we will buy from them again, or not.

01-27-2011, 11:54 PM	#1
RPM5595 Member Join Date: Mar 2002 Location: Nashua,Iowa Posts: 136 Likes: 84 Liked 32 Times in 14 Posts	Re: TCI customer service I have some experience with this. I helped test the new style C4 VB with the trans brake. The new style VB is the newer late model type that has a red anodized adapter plate from TCI for the filter. Mine works like a toggle switch on the 2-3 shift. The older original style did have about a 300 rpm flash. Do you have the new style (non Pinto)? As the other guys have said, contact Stan Poff. He is a great guy and he cares. If he wont help then I don't know what else to tell you. Good luck. Jay __________________ Jay Roeder facebook.com/racefuelsales Former N/SA , Soon to be SS/AS, Renegade Race Fuel dealer

01-28-2011, 02:58 PM	#2
mopar jeff Member Join Date: Aug 2009 Location: Riverside, CA Posts: 219 Likes: 0 Liked 0 Times in 0 Posts	Re: TCI customer service I spoke to Stanley as recommended, and he was very nice. I told him the situation, and he had no problem taking the valve body back. I am going to send it to him and let him look it over. He said they will dyno it, and repair or replace it. Thanks for all the advice. __________________ Jeff Interlicchia 7077 D/SA 1998 Pontiac Firebird LT1 J707 E/T 1966 Dodge Coronet 500

01-29-2011, 07:07 AM	#3
hemidup Member Join Date: Jan 2010 Location: Minnesota Posts: 409 Likes: 0 Liked 0 Times in 0 Posts	Re: TCI customer service TCI converters in Gen III Hemi trucks = fail, fail, fail. __________________ Jerry Williams NSS/A, E/S, PRO E.T. And the "Grandaddy" of Gen III Hemi Performance...The fire inside me still burn's.

01-30-2011, 10:53 PM	#4
fatdsoto Junior Member Join Date: Nov 2010 Posts: 12 Likes: 0 Liked 0 Times in 0 Posts	Re: TCI customer service About 8 years ago I bought a 727 Trans from them through Summit. It shifted poorly. I pulled the VB and several of the steel parts were rusted. I called TCI and was told it wasn't possible and they couldn't do anything. I bought another VB and put it in. I won't buy any TCI product now.

01-31-2011, 01:53 PM	#5
mopar jeff Member Join Date: Aug 2009 Location: Riverside, CA Posts: 219 Likes: 0 Liked 0 Times in 0 Posts	Re: TCI customer service I feel bad that it has happened to others also, but I still don't think it's the norm. But it does become our choice whether we will buy from them again, or not. __________________ Jeff Interlicchia 7077 D/SA 1998 Pontiac Firebird LT1 J707 E/T 1966 Dodge Coronet 500

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