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#1 |
Junior Member
Join Date: Dec 2007
Location: Grand Rapids MI
Posts: 66
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Guy's I'm so frustrated right now. I have researched this thing and this motor is a BIG problem. The thing that is making me really mad right now is the dealership wont tell me what went wrong or is wrong right now. Don't know if they are afraid I'm going to go home and fix it myself???? They are just saying that it needs new motor, and that if I have them do it it will have 100,000 mile warranty again. WELL it sure wasn't a very good 100,000 mile warranty the first time! So why the second time. This truck puts it's miles on in quick intervals. It's not like city or allot of idle time. So the hours are even more in my favor. I have documented 5 oil changes and they are saying it should have had more than that. Ford rep. was there this morning took oil sample but before we even have results back he has flaged the vin # has no warranty. I'm going to fight this.....probably try different dealership. But don't know what thats going to get me with the rep already looking at it. They never pulled the pan. However they said they did. I think it had bad injector. Yes there right, turbo's are probably needing rebuilt because oil got in the exhaust, BUT WHAT caused the oil in the exhaust? I don't think oil change would have changed that from happening???
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#2 |
Member
Join Date: Apr 2005
Location: rohnert park,ca
Posts: 414
Likes: 11
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does the truck have a chip in it? do you use ford filters on it? i work at a dealership and i know that ford has been getting hard nose on those issues. still the 6.4v seems to be a good engine. have seen very few of them in our shop, especially when compared to the 6.0s. now that was a bad one.
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bob beals 7244 |
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#3 | |
Junior Member
Join Date: Dec 2007
Location: Grand Rapids MI
Posts: 66
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Truck is bone stock. And yes the Ford dealer said it should have a FORD filter in it. No it has filters from Valvoline oil change places. I will tell you that we complained of the milage that it was getting way back in the beginning. It only gets about 12.5 miles to a gallon and that is being good on it. They said it doesn't break in tell 40-50 k on it. It falls to between 6.5-8.5 pulling trailer. I will tell you that my brother in law with a 08 GMC is getting 16-18 out of the box and gets 14-15 pulling 12000 pounds. |
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#4 |
Veteran Member
Join Date: May 2006
Location: Murfreesboro TN
Posts: 5,118
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They absolutely cannot deny warranty on the basis of you not using their filters. There's been a law on the books for decades preventing that. It's called the Magnuson-Moss Warranty Act.
try this: http://www.free-lemon-law-guide.com/...n-moss-act.php
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Alan Roehrich 212A G/S |
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#5 |
Member
Join Date: Apr 2005
Location: rohnert park,ca
Posts: 414
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yeah they don't get any fuel mileage. been a complaint since day 1. sounds fishy that they are denying warranty work then. especially since it's under 3/36. i would try another dealer if you can.
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bob beals 7244 |
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#6 |
Junior Member
Join Date: Jul 2006
Location: Oakville Ontario Canada
Posts: 55
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You probably had an injector go bad and that is why your oil level was too high cause it has a weep hole that will spit diesel fuel into the crankcase. Normal oil change intervals is 16000kms or 10k in miles for the 6.4. Severe service which would include towing you would cut the mileage intervals in half. Call Ford customer relations and they should be able to resolve your concern. Was it a certified diesel tech that looked at your truck! I know that in Canada you have to be certified by Ford to work on a diesel if it has warranty on the vehicle cause I repair these trucks at a Ford dealer and it took me a bunch of training to get diesel certified by Ford. I hope you do not get screwed by the dealer that your truck is at, the 6.4 is not that bad of an engine either is the 6.0 IF they are maintained properly and not chipped. Hope this helps some
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#7 | |
Junior Member
Join Date: Aug 2007
Location: Olympia, WA
Posts: 68
Likes: 21
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We have a 6.4 in a bucket truck and it went in for a recall on the radiator and to reprogram the pcm for an improved dpf filter cycle. Only other problem is the fuel transfer pump failed. As long as it does not have a chip in it Ford should make good on the warranty. Get a hold of the zone rep and go from there. Sounds like your dealer is going to make you do the work. Good luck, Brian |
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#8 |
Member
Join Date: Dec 2003
Location: Wilson NC
Posts: 106
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you should check for recalls some of the 6.4s have a recall on injectors,
we have replaced 6 or 7 complete engines since the first of the year plus 3 or 4 short blocks, this should be warranty contact ford they need to decide not the dealer
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Jim Morgan 1916 , 9916 STK |
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