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Old 02-19-2009, 11:37 PM   #1
junior barns
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Default Re: GM axes performance division

Goinbroke2 said

There is a lot to be proud of only many years of dealerships denying warranty or pissing customers off has left a bad taste in consumers mouths

Not to get off subject and not even looking for a response but (dealerships) pissing off customers! I would have to agree as there are a lot of bad dealers out there for ALL makes. Second


Dealers do not deny warranty claims! Warrany claims are probably the most profitable claims for a service dept but if the manufacturer will not refund the Dealer for a claim why should the Dealer eat the expense

Dealers only sale and repair product! They do not build them!!

Dealers are not the problem here

Just my 2 cents worth
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Old 02-19-2009, 11:57 PM   #2
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Default Re: GM axes performance division

Quote:
Originally Posted by junior barns View Post
Goinbroke2 said

There is a lot to be proud of only many years of dealerships denying warranty or pissing customers off has left a bad taste in consumers mouths

Not to get off subject and not even looking for a response but (dealerships) pissing off customers! I would have to agree as there are a lot of bad dealers out there for ALL makes. Second


Dealers do not deny warranty claims! Warrany claims are probably the most profitable claims for a service dept but if the manufacturer will not refund the Dealer for a claim why should the Dealer eat the expense

Dealers only sale and repair product! They do not build them!!

Dealers are not the problem here

Just my 2 cents worth
When I worked at the dealer, the hours a job paid were cut when it was a warranty job, and the dealer got less per hour and less for the parts.
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Old 02-20-2009, 12:17 AM   #3
junior barns
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Default Re: GM axes performance division

Alan

Ok customer pay rate is probably a little better than warranty rate How long since you been working for a Dealership Not sure if what you said is still the case? I will check with a local store to see.

Still my point was (is) the Dealers are not the problem with the car company crisis! I here all kinds of talking heads on cnn nbc etc that Unions the manufacturers and dealers are going to have give up something.

Like I stated the Dealers only sale a product and service it. They do not make it.
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Old 02-20-2009, 01:28 AM   #4
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Default Re: GM axes performance division

Just a note; I tried to buy a 2010 camaro tonight. ALL of the pre production run cars are sold. I will have to wait till june.
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Old 02-20-2009, 01:58 AM   #5
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Default Re: GM axes performance division

One thing has caused this is "living beyond your means". Multi million dollar bonus/freebies for vice prez of.............fill in the blank. Not just GM but alot of major companies not only in the auto industry. Just like alot of the population ---- instead of using dollars, using paper (or plastic) to pay bills. Borrowing money that dosen't exist, etc. Going to take alot to get this economy back on track starting with the consumer. In the past years advertising/incentives such as buy now no payments for 6 months. Financing anybody. No credit-no problem, bad credit-no problem, bankruptcy-no problem .No down payment. When I was younger and working at a GM dealership and someone wanted to buy a car with no money down, the sales staff would have laughed in your face. The credit industry and big management/big government is where half the problem started. The other half is when American car companies started using foreign components (engines) in some of their products. We came up with the technology to build these engines and gave it, or sold it away only to buy it back at a higher cost. Then we decided to move plants and buy products across the borders because of the cheaper labor and less gov. regs. But instead of passing the savings on to the end user the prices remained high. Then it was decided to build (middle of the line) cars that require excessive labor/time for basic maintenence. The blame goes around in quite a few circles. And I also feel for those that are loosing a job that they have worked hard at and took an interest in. Sure is a shame we have let big money/big government spend us into this mess. The economy can live only so long on "paper".
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Old 02-20-2009, 10:13 PM   #6
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Angry Re: GM axes performance division

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Originally Posted by SS Engine Guy View Post
The other half is when American car companies started using foreign components (engines) in some of their products. We came up with the technology to build these engines and gave it, or sold it away only to buy it back at a higher cost. Then we decided to move plants and buy products across the borders because of the cheaper labor and less gov. regs. But instead of passing the savings on to the end user the prices remained high. Then it was decided to build (middle of the line) cars that require excessive labor/time for basic maintenence. The blame goes around in quite a few circles. And I also feel for those that are loosing a job that they have worked hard at and took an interest in. Sure is a shame we have let big money/big government spend us into this mess. The economy can live only so long on "paper".
Are you related to "Babe Ruth"??? I ask because you hit this one out of the park in CENTER FIELD!!! Since I work for a parts supplier for AC Delco, nothing has bugged me more than delivering said parts that were not made in America (or perhaps Canada), like they should've! I bet those GM Exec.s sure enjoyed those extra profits they earned once they were able to start enjoying greater profits, due to their reduced production costs...what about us consumers? You know what we got, and do they make shoes that big???
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