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Old 12-15-2021, 08:29 AM   #2
Robin Lawrence
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Join Date: Jan 2002
Location: Galesburg IL.
Posts: 161
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Default Re: Holley, bowling green

From what I have been told and read from internal updates there was some but not significant damage to HQ at Russellville Road. Some "broken windows". Nothing compared to those in the path of the Tornado as it crossed through Bowling Green.

Bowling Green has a municipal fiber optic network that had been damaged. That has slowed data speeds. Our IS Team was working on alternative methods to keep processing orders. Our distribution center is shipping and working around the slower internet connection.
Many Customer Service and Tech Support has been working from home for some time. Since the phone service is internet based it would make sense to have those based at Russellville Road work from home until the fiber optic has been restored.

Orders and e mails might see some delay but I must say they are doing a great job given the situation.

I lived in the Bowling Green area for 7 years before moving back to Illinois. I really love that area and have many friends at Holley.
As I am sure you have seen Mayfield Kentucky also took a major hit. I was talking with an associate that said there are many other small towns that suffered significant damage. You would hear much about them but they are suffering as well.

I have been getting calls from many of my industry friends. I have passed those thoughts and offers of help to those close to the situation. They really appreciate the offers of support.

Robin

PS, looks like our fiber optic is back up . Our Business to Business Portal is back online.
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