[jmcarter]

When we had trouble with AT&T coverage I finally had to take a picture of their advertised coverage map and go into a true AT&T store (not an ‘authorized retailer’) along with a call log showing numerous brief calls to recognizable land lines and they agreed to request a survey. It probably helped that several neighbors did likewise but all we got was we’d been added to a list of areas needing more towers. We got fed up and switched carriers.