Re: 2008 Ford Super Duty F-350
yeah they don't get any fuel mileage. been a complaint since day 1. sounds fishy that they are denying warranty work then. especially since it's under 3/36. i would try another dealer if you can.
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Re: 2008 Ford Super Duty F-350
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We have a 6.4 in a bucket truck and it went in for a recall on the radiator and to reprogram the pcm for an improved dpf filter cycle. Only other problem is the fuel transfer pump failed. As long as it does not have a chip in it Ford should make good on the warranty. Get a hold of the zone rep and go from there. Sounds like your dealer is going to make you do the work. Good luck, Brian |
Re: 2008 Ford Super Duty F-350
Yeah, and after all the smoke clears.....(no pun intended) it probably is the EGR cooler.
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Re: 2008 Ford Super Duty F-350
Here's my thinking. The truck if it were running with the miles that are on it is worth 30K. Know they want me to spend $21400 to fix it. So that puts me at $51400 in when the truck was purchased at 46K on a 50K sticker. In my oppionion I have a new boat anchor for the cottage. Can I report it stollen??????
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Re: 2008 Ford Super Duty F-350
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get in touch with the BAR( Bureau of Automotive Repair ) and get a case open ASAP. Make sure you have all your documents in order. Your next conversation with the dealer and the Rep should go something like I would like to have all your documented Service reports up to this point on my vehicle its your right to have copies of all the info period, Then explain to them that at this point you can no longer speak to anyone due to the fact that the B.A.R has been contacted. But For sure contact the B.A.R NOW!. |
Re: 2008 Ford Super Duty F-350
You probably had an injector go bad and that is why your oil level was too high cause it has a weep hole that will spit diesel fuel into the crankcase. Normal oil change intervals is 16000kms or 10k in miles for the 6.4. Severe service which would include towing you would cut the mileage intervals in half. Call Ford customer relations and they should be able to resolve your concern. Was it a certified diesel tech that looked at your truck! I know that in Canada you have to be certified by Ford to work on a diesel if it has warranty on the vehicle cause I repair these trucks at a Ford dealer and it took me a bunch of training to get diesel certified by Ford. I hope you do not get screwed by the dealer that your truck is at, the 6.4 is not that bad of an engine either is the 6.0 IF they are maintained properly and not chipped. Hope this helps some
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Re: 2008 Ford Super Duty F-350
Z28-69,
With this much at stake I think a good lawyer might be a good investment. You are really getting messed over for no good reason. Good Luck! Bill |
Re: 2008 Ford Super Duty F-350
you should check for recalls some of the 6.4s have a recall on injectors,
we have replaced 6 or 7 complete engines since the first of the year plus 3 or 4 short blocks, this should be warranty contact ford they need to decide not the dealer |
Re: 2008 Ford Super Duty F-350
They bought four of these trucks where I work and every single one of them went in for warranty work. They had the same issue and they had less than 2000 miles on them. One of them tried to run away when we were bringing it to the dealership, rpm went to the moon,stood on the brakes and had to key it off to stop it. That one was towed in. One other one did the same thing after it had been "fixed" by dealership, after that we just parked them. I work at a refinery and the second one did it in the middle of the process units and we can't have trucks out of control driving into units or running over people. Anyway the dealership said that it's an injection pump issue,"all four of the trucks got new injection pumps" and our trucks have this problem because we don't drive over 20 mph inside the refinery but I have heard of personal trucks doing this also. Ford was contacted to see if they would replace these with gas trucks and they said no! This was with 2000 miles or less on all four trucks! Last I heard they were going to trade them in on gas powered trucks without any Ford help. I would get it fixed if they will do it under warranty and then buy a Cummins Dodge or an older Ford 7.3 Powerstroke. I feel that Ford has a big problem with the 6.4 diesels and don't want to fess up to it. anyway good luck and I hope you get something out of them!
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Re: 2008 Ford Super Duty F-350
Question for the guys who understand how diesels work? Ford is trying to say this is an oil related problem. How does oil affect what happened to this motor?
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