All Access "Cleeng"

Bob Gullett · 12-12-2018, 11:48 PM

Not sure if anyone else has run into this. I got an email tonite from Cleeng saying they renewed my annual subscription for all access as per automatic renewal. I check my Visa statement and a charge has been put thru. I never authorized an automatic renewal. My Visa number was saved as a method of payment in my account settings but no where does it say the its an auto renewal. I remember seeing on other posts that NHRA is going with another company next year for all access. Going to contact NHRA tomorrow and get this straightened out.

X-TECH MAN · 12-13-2018, 09:23 AM

Quote:

Originally Posted by Bob Gullett

Not sure if anyone else has run into this. I got an email tonite from Cleeng saying they renewed my annual subscription for all access as per automatic renewal. I check my Visa statement and a charge has been put thru. I never authorized an automatic renewal. My Visa number was saved as a method of payment in my account settings but no where does it say the its an auto renewal. I remember seeing on other posts that NHRA is going with another company next year for all access. Going to contact NHRA tomorrow and get this straightened out.

LOL..............................

jmcarter · 12-13-2018, 09:47 AM

Thanks Bob and let us know if you get a satisfactory response from NHRA, as you know auto renewals can be a real PITA. Perhaps VISA will let you contest the charge.

If NHRA doesn’t help you on this then they will NEVER get my card number. Suddenly I’m feeling really good about renewing my membership and competition numbers in person with cash this year.

Sam M · 12-13-2018, 10:14 AM

Same thing happened to me. I went online to the All Access page and clicked on 'My Account' and then selected to cancel. My account was almost immediately refunded.

Julie Jordan · 12-13-2018, 04:22 PM

It is an annual renewal. If you go to your account you will see when it comes up for renewal.

Andys dad · 12-13-2018, 05:24 PM

Quote:

Originally Posted by Julie Jordan

It is an annual renewal. If you go to your account you will see when it comes up for renewal.

what account?

Ron

JHeath · 12-13-2018, 06:23 PM

After you sign in, it shows "My Account" on the top right near the sign out tab.

Chuck Stubeck · 12-13-2018, 11:21 PM

I just got an E mail asking me to re subscribe to All Access for $99.99. I checked my subscription status and it expires on the 23rd of Dec. It WILL automatically resubscribe you if you don't unsubscribe. I paid $79 last year and numerous time I couldn't view it. I unsubscribed unless they go back to last years price.

voltdr · 12-14-2018, 01:26 AM

Thanks for the heads-up about this. I unsubscribed until the member discount happens again.
Dan

Mike Jones · 12-14-2018, 07:55 AM

After reading post after post, detailing the trouble people have with All Access, I am amazed they don't fix it.
MJ

12-12-2018, 11:48 PM	#1
Bob Gullett VIP Member Join Date: Mar 2002 Posts: 1,068 Likes: 41 Liked 407 Times in 91 Posts	All Access "Cleeng" Not sure if anyone else has run into this. I got an email tonite from Cleeng saying they renewed my annual subscription for all access as per automatic renewal. I check my Visa statement and a charge has been put thru. I never authorized an automatic renewal. My Visa number was saved as a method of payment in my account settings but no where does it say the its an auto renewal. I remember seeing on other posts that NHRA is going with another company next year for all access. Going to contact NHRA tomorrow and get this straightened out. __________________ 68 Chevy11 327 F/S Last edited by Bob Gullett; 12-12-2018 at 11:56 PM.

12-13-2018, 09:47 AM	#3
jmcarter VIP Member Join Date: Dec 2008 Location: Richmond Hill GA (and Port Ludlow WA) Posts: 4,118 Likes: 1,969 Liked 2,678 Times in 850 Posts	Re: All Access "Cleeng" Thanks Bob and let us know if you get a satisfactory response from NHRA, as you know auto renewals can be a real PITA. Perhaps VISA will let you contest the charge. If NHRA doesn’t help you on this then they will NEVER get my card number. Suddenly I’m feeling really good about renewing my membership and competition numbers in person with cash this year. __________________ Jim Carter 2340 Super Stock 2340 SST/2340 Stock

12-13-2018, 10:14 AM	#4
Sam M Member Join Date: Apr 2012 Location: Harrison Twp. MI Posts: 108 Likes: 83 Liked 3 Times in 3 Posts	Re: All Access "Cleeng" Same thing happened to me. I went online to the All Access page and clicked on 'My Account' and then selected to cancel. My account was almost immediately refunded. __________________ Sam Monteleone 3348 S/SS

12-13-2018, 04:22 PM	#5
Julie Jordan Senior Member Join Date: Dec 2001 Location: Modesto, CA Posts: 597 Likes: 66 Liked 299 Times in 61 Posts	Re: All Access "Cleeng" It is an annual renewal. If you go to your account you will see when it comes up for renewal. __________________ Julie Jordan 7549 STK

12-13-2018, 06:23 PM	#7
JHeath Senior Member Join Date: Jul 2004 Location: Minneapolis Posts: 788 Likes: 2,890 Liked 370 Times in 102 Posts	Re: All Access "Cleeng" After you sign in, it shows "My Account" on the top right near the sign out tab. __________________ Jerry Heath I/S '93 Cobra FS/J 2010 Mustang "Ebay CJ"

12-13-2018, 11:21 PM	#8
Chuck Stubeck Junior Member Join Date: Aug 2010 Location: Chatsworth,Ca Posts: 51 Likes: 0 Liked 58 Times in 12 Posts	Re: All Access "Cleeng" I just got an E mail asking me to re subscribe to All Access for $99.99. I checked my subscription status and it expires on the 23rd of Dec. It WILL automatically resubscribe you if you don't unsubscribe. I paid $79 last year and numerous time I couldn't view it. I unsubscribed unless they go back to last years price.

12-14-2018, 01:26 AM	#9
voltdr Senior Member Join Date: Jan 2008 Location: Texas Posts: 700 Likes: 77 Liked 87 Times in 47 Posts	Re: All Access "Cleeng" Thanks for the heads-up about this. I unsubscribed until the member discount happens again. Dan __________________ Dan Foley SC 4698

12-14-2018, 07:55 AM	#10
Mike Jones VIP Member Join Date: Apr 2012 Location: Connecticut Posts: 1,110 Likes: 1,166 Liked 660 Times in 283 Posts	Re: All Access "Cleeng" After reading post after post, detailing the trouble people have with All Access, I am amazed they don't fix it. MJ