S&W race cars

[corky]

I placed an order on the 10th, the money was out of acct. on the 11th. . NO PARTS yet? All I get is Call the forman get back to you. Has any body had the same luck with them ? Corky

[Pistol Pete]

I ordered lots of stuff back in 2009 when building my car, no problems getting my stuff.

[Lew Silverman]

Depending on what you ordered, if it was a custom order it might take 10 days to 2 weeks to be fabricated and shipped to you. I ordered a roll-cage for my wagon just recently, which was a special, and it arrived about 2 weeks after I placed my order. You should be able to trace yours by your customer or order number.

Hope this helps!

Lew

[Mark Markow]

I deal with them on a regular basis . never had any issues with in stock items. and as others have said , custom fabbed parts may take a little extra such as rollbars that have to bent, or custom rears subframes ect. also it's pretty standard to bill you in advance on a custom or special order parts. I wouldn't be to worried they are a stand-up company.

I've never dealt with S&W that I remember but it's a pet peeve of mine when you place an order and they immediately charge your card and don't ship. I ordered a set of wheels from Bogart about 4 weeks ago and they didn't charge me until the day they shipped. I believe that is how it should be.

[1320racer]

who did you place the order with and who have you spoken to since?

[Rob Petrie E395]

I ordered a set of wheelie bars late night before last. They emailed me yesterday with the order info but no shipping info. So I responded and within minutes they responded again and wrote that they would ship out yesterday or today. I have bought a bunch of stuff from them over the years and never a problem. Call and ask for Tom Hoosigian or Randy Krause and I am sure they will find out whats going on and get back to you quickly. They always treat me right.

[afaulk]

Kenny and I have used them for years...from comp stuff to stocker components and have never had a problem. That's not the way the normally operate. Some of the components certainly take longer...they always give us a heads-up on the situation....but product is always better than expected.

[corky]

My son took a call this morning from a man named Tom,the parts went out this morning. And the sub frame connector was a catalog item short 1 part the day I ordered it. Corky

[hookdaddy]

Tom is the sale manager he's at ext 126. Randy is one of his sales people and very good he's at ext 115.
It's unusual for them not to let you know if there will be a delay. Sounds to me like some out of the norm happened
Of course you can always contact Scott Weney , he's one of the owners and president of the company. His extension is 111. I must warn you though he can be away from his desk a lot. However, one thing I can promise you is if you leave him a message he will call you back.