MSD FAILURE and REPAIR FACILITY

mykids · 06-15-2015, 08:46 AM

WE HAD AN MSD MALFUNCTION OVER THE WEEKEND IN ROUND 2 MY QUESTION IS DO WE USE MSD or IS THERE SOMEONE THAT MAY BE A BETTER OPTION TO HAVE IT UPDATED AND REPAIRED

Rick Shirey · 06-15-2015, 09:34 AM

I know this is going to sound negative and I do not like having to post a response like this, but you are going to hear a lot of people on here boasting about the service they received from Pat at Techwest, but my own personal dealings with him have not been favorable. He has had my 7AL since last August and though my first conversation with Pat was positive and informative, I have yet to receive my box back yet. He will not answer my phone calls and only responded once to over half a dozen e-mails I sent him. His one response was that UPS lost it and that he was dealing with some family issues and made mention he would get me a replacement box. That was months ago and I still have not heard anything more. In my last e-mail I ask him if he could at least credit my credit card, which has not happened yet. I have read other posts complaining of the same treatment. If you choose to try him I hope your dealings go better than mine.

Ed Wright · 06-15-2015, 10:20 AM

I have had great luck dealing directly with the fine folks at MSD.

buzzinhalfdozen · 06-15-2015, 11:30 AM

Might I ask what sort of failure you had? I'll assume the box went? You didn't post what series unit you're running, along with how it's being triggered or what coil is being used. I've got a 25 year old gold 7al that has yet to fail hence the question.

BA1927 · 06-15-2015, 02:00 PM

It is a Digital 7 Plus #7520 and I was just told they are through away unit's as they used epoxie to assemble and it is not a unit they will repair -- so we will be putting another unit in my son's Nova - Thank's Everyone

buzzinhalfdozen · 06-15-2015, 02:25 PM

Wasn't the digital series basically replaced by the GRID system, perhaps that would be the better choice if you're requiring all the bells and whistles. Other than that a 7al box will get it done. Good luck with what ever you decide.Joe

1720 · 06-15-2015, 04:50 PM

We've had good luck with both MSD and http://techwestracing.com/ on older units, and recent purchases.

06-15-2015, 08:46 AM	#1
mykids Junior Member Join Date: May 2014 Posts: 82 Likes: 0 Liked 2 Times in 1 Post	MSD FAILURE and REPAIR FACILITY WE HAD AN MSD MALFUNCTION OVER THE WEEKEND IN ROUND 2 MY QUESTION IS DO WE USE MSD or IS THERE SOMEONE THAT MAY BE A BETTER OPTION TO HAVE IT UPDATED AND REPAIRED

06-15-2015, 09:34 AM	#2
Rick Shirey Junior Member Join Date: Apr 2003 Posts: 53 Likes: 0 Liked 0 Times in 0 Posts	Re: MSD FAILURE and REPAIR FACILITY I know this is going to sound negative and I do not like having to post a response like this, but you are going to hear a lot of people on here boasting about the service they received from Pat at Techwest, but my own personal dealings with him have not been favorable. He has had my 7AL since last August and though my first conversation with Pat was positive and informative, I have yet to receive my box back yet. He will not answer my phone calls and only responded once to over half a dozen e-mails I sent him. His one response was that UPS lost it and that he was dealing with some family issues and made mention he would get me a replacement box. That was months ago and I still have not heard anything more. In my last e-mail I ask him if he could at least credit my credit card, which has not happened yet. I have read other posts complaining of the same treatment. If you choose to try him I hope your dealings go better than mine.

06-15-2015, 10:20 AM	#3
Ed Wright Veteran Member Join Date: Mar 2005 Location: Sand Springs, OK Posts: 8,132 Likes: 896 Liked 389 Times in 168 Posts	Re: MSD FAILURE and REPAIR FACILITY I have had great luck dealing directly with the fine folks at MSD. __________________ Ed Wright 4156 SS/JA

06-15-2015, 11:30 AM	#4
buzzinhalfdozen Senior Member Join Date: Sep 2006 Location: Bellevue Ohio Posts: 985 Likes: 0 Liked 12 Times in 9 Posts	Re: MSD FAILURE and REPAIR FACILITY Might I ask what sort of failure you had? I'll assume the box went? You didn't post what series unit you're running, along with how it's being triggered or what coil is being used. I've got a 25 year old gold 7al that has yet to fail hence the question. __________________ Joe Buchanan SS/BX 3117

06-15-2015, 02:00 PM	#5
BA1927 Member Join Date: Nov 2003 Location: BOSTON Posts: 146 Likes: 23 Liked 25 Times in 9 Posts	Re: MSD FAILURE and REPAIR FACILITY It is a Digital 7 Plus #7520 and I was just told they are through away unit's as they used epoxie to assemble and it is not a unit they will repair -- so we will be putting another unit in my son's Nova - Thank's Everyone

06-15-2015, 02:25 PM	#6
buzzinhalfdozen Senior Member Join Date: Sep 2006 Location: Bellevue Ohio Posts: 985 Likes: 0 Liked 12 Times in 9 Posts	Re: MSD FAILURE and REPAIR FACILITY Wasn't the digital series basically replaced by the GRID system, perhaps that would be the better choice if you're requiring all the bells and whistles. Other than that a 7al box will get it done. Good luck with what ever you decide.Joe __________________ Joe Buchanan SS/BX 3117

06-15-2015, 04:50 PM	#7
1720 Junior Member Join Date: Feb 2011 Location: Ontario, Canada Posts: 30 Likes: 164 Liked 2 Times in 1 Post	Re: MSD FAILURE and REPAIR FACILITY We've had good luck with both MSD and http://techwestracing.com/ on older units, and recent purchases. __________________ RT - SS/X circa 1972. Talbot Racing Family