Desert Valley Auto Parts?

Dick Butler · 03-17-2012, 02:14 PM

Anyone had any problems with this place. Casa Grande Arizona. Old car junk yard who ships nationally. I am having some issues getting parts which have been paid for by credit card. First piece bent badly, now cannot get replacement piece over 4-5 weeks.
Claim it was shipped.....

03-17-2012, 02:29 PM

Quote:

Originally Posted by Dick Butler

Anyone had any problems with this place. Casa Grande Arizona. Old car junk yard who ships nationally. I am having some issues getting parts which have been paid for by credit card. First piece bent badly, now cannot get replacement piece over 4-5 weeks.
Claim it was shipped.....

Perhaps they are too busy filming their TV show & pissing other customers off to respond to you. Reviews from other customers aren't very encouraging.

http://g.co/maps/nfgjs

Hemi Moose · 03-17-2012, 05:08 PM

I can almost bet that if they don't have the part in stock, they are probably searching & asking other yards if they have one in stock...what part were you after & for what type of car.

Dick Butler · 03-17-2012, 08:23 PM

ordered 56 chevy inner fenders and got them. Supposedly rust free and undamaged. When I pointed out the one was bent in several places suddenly thats how they always sell them the the east coast and they just "beat them out"
Finally when I paid $90+ to send back they have supposedly sent out another to the wrong place. Now that I needed a 70 Chevy truck cross member they have charged the credit card from the 1st purchase and NO parts...have arrived. Told me he had 4 lines to answer and three customers at the counter. I responded since he had already CHARGED my card I should come before his other people who hadnt paid yet..
Answer. He will call me back with the tracking code. NO CALLS....

aspen7709 · 03-17-2012, 11:07 PM

Dick, I deal with them on a daily basis through the phx location. If you cant get a favorable result try the phx location and ONLY deal with AJ @623-223-1134. Thay have a better selection of tri 5 chevy parts there.. If you want call me at my shop monday 480-949-8227 and I can hand hold the issue myself. (racers helping racers) I cant help with the casa grande locale but maybe I can get AJ to help me help you. If worse comes to worse I will make the trip and hand pick one for you.
Kenny Newsome 7709 h/sa

FrankChastain · 03-18-2012, 06:02 AM

Quote:

Originally Posted by Dick Butler

Anyone had any problems with this place. Casa Grande Arizona. Old car junk yard who ships nationally. I am having some issues getting parts which have been paid for by credit card. First piece bent badly, now cannot get replacement piece over 4-5 weeks.
Claim it was shipped.....

I would talk to your credit card company about your problem. I know Master Card has worked with me on items in the past...Just let them know what is going on...frankchastain

Dick Butler · 03-18-2012, 07:04 AM

Kenny, Thanks. I will call AJ on Monday . I will send a PM so we can discuss next step
Thanks again.
Dick

03-17-2012, 02:14 PM	#1
Dick Butler VIP Member Join Date: Oct 2002 Location: Richmond Indiana Posts: 1,197 Likes: 5 Liked 32 Times in 19 Posts	Desert Valley Auto Parts? Anyone had any problems with this place. Casa Grande Arizona. Old car junk yard who ships nationally. I am having some issues getting parts which have been paid for by credit card. First piece bent badly, now cannot get replacement piece over 4-5 weeks. Claim it was shipped.....

03-17-2012, 05:08 PM	#3
Hemi Moose VIP Member Join Date: Jan 2010 Posts: 2,824 Likes: 0 Liked 10 Times in 10 Posts	Re: Desert Valley Auto Parts? I can almost bet that if they don't have the part in stock, they are probably searching & asking other yards if they have one in stock...what part were you after & for what type of car.

03-17-2012, 08:23 PM	#4
Dick Butler VIP Member Join Date: Oct 2002 Location: Richmond Indiana Posts: 1,197 Likes: 5 Liked 32 Times in 19 Posts	Re: Desert Valley Auto Parts? ordered 56 chevy inner fenders and got them. Supposedly rust free and undamaged. When I pointed out the one was bent in several places suddenly thats how they always sell them the the east coast and they just "beat them out" Finally when I paid $90+ to send back they have supposedly sent out another to the wrong place. Now that I needed a 70 Chevy truck cross member they have charged the credit card from the 1st purchase and NO parts...have arrived. Told me he had 4 lines to answer and three customers at the counter. I responded since he had already CHARGED my card I should come before his other people who hadnt paid yet.. Answer. He will call me back with the tracking code. NO CALLS....

03-17-2012, 11:07 PM	#5
aspen7709 Member Join Date: Aug 2004 Location: sunny,az Posts: 165 Likes: 0 Liked 0 Times in 0 Posts	Re: Desert Valley Auto Parts? Dick, I deal with them on a daily basis through the phx location. If you cant get a favorable result try the phx location and ONLY deal with AJ @623-223-1134. Thay have a better selection of tri 5 chevy parts there.. If you want call me at my shop monday 480-949-8227 and I can hand hold the issue myself. (racers helping racers) I cant help with the casa grande locale but maybe I can get AJ to help me help you. If worse comes to worse I will make the trip and hand pick one for you. Kenny Newsome 7709 h/sa

03-18-2012, 07:04 AM	#7
Dick Butler VIP Member Join Date: Oct 2002 Location: Richmond Indiana Posts: 1,197 Likes: 5 Liked 32 Times in 19 Posts	Re: Desert Valley Auto Parts? Kenny, Thanks. I will call AJ on Monday . I will send a PM so we can discuss next step Thanks again. Dick