Chrysler

Gary Smith · 11-19-2007, 06:09 PM

Something I'd like to share for anyone looking to buy a "new" Chrysler product as a daily driver. The trans in my wife's '02 Caravan just bit the dust at 59k (converter). Being we bought it used from an auto broker, it came with supplementary Mopar documentation boasting a 7yr, 70k powertrain warranty for all 2002 Chrysler vehicles. However the warranty book (downloaded at the Dodge website) shows a 3yr-36k "limited basic warranty" with no reference to powertrain. So after 4 calls to Chrysler looking for clarification, the agent did mention a non-transferable 7/100 promotion from 2002. She then could only offer an apology, admitting even though it doesn't state it, the "basic" warranty does mean powertrain information and nonetheless declined the 7/70 commitment.

I Guess Chrysler really wants out of the auto business.

BTW this is the second Caravan we've owned, both giving us trouble. The first was a '97 that literally fell apart around itself at 68k miles (numberous electrical, corrosion, and valve train issues). In fact, over 14 years, the most reliable daily drivers my wife and I owned(except for the Mustang) have been Jap vehicles.

11-19-2007, 06:09 PM	#1
Gary Smith Senior Member Join Date: Jul 2007 Location: Greensboro, NC Posts: 820 Likes: 9 Liked 132 Times in 30 Posts	Chrysler Something I'd like to share for anyone looking to buy a "new" Chrysler product as a daily driver. The trans in my wife's '02 Caravan just bit the dust at 59k (converter). Being we bought it used from an auto broker, it came with supplementary Mopar documentation boasting a 7yr, 70k powertrain warranty for all 2002 Chrysler vehicles. However the warranty book (downloaded at the Dodge website) shows a 3yr-36k "limited basic warranty" with no reference to powertrain. So after 4 calls to Chrysler looking for clarification, the agent did mention a non-transferable 7/100 promotion from 2002. She then could only offer an apology, admitting even though it doesn't state it, the "basic" warranty does mean powertrain information and nonetheless declined the 7/70 commitment. I Guess Chrysler really wants out of the auto business. BTW this is the second Caravan we've owned, both giving us trouble. The first was a '97 that literally fell apart around itself at 68k miles (numberous electrical, corrosion, and valve train issues). In fact, over 14 years, the most reliable daily drivers my wife and I owned(except for the Mustang) have been Jap vehicles.