A Big Thank You to Auto Meter/Dedenbear

Dragsinger · 12-10-2010, 03:08 PM

While beginning the installation of my new Dedenbear Lighting delay box I dropped that little buddy right smack on the shop floor!

I said, "whoops, this may be a problem"

When connected to a test battery, sure enough, most of the display is dead! Well, nothing to do but ship it in for repairs. In the box I included a note explaining it was my fault, the box had been dropped on shop floor. The note stated in part, "please repair as needed and call for credit card payment"

Once UPS picked it up I did not give it any more thought, I expected Auto Meter would call in a few days. So today, 9 business days later, UPS brings a box from Auto Meter.

And of all things, NO CHARGE for repair! Not even return freight charge. Man what service!

Many Thanks Auto Meter. I really appreciate the help.

Larry Woodfin

12-10-2010, 03:08 PM	#1
Dragsinger VIP Member Join Date: Jul 2008 Location: Liberty City [East Texas] Posts: 1,760 Likes: 5 Liked 99 Times in 60 Posts	A Big Thank You to Auto Meter/Dedenbear While beginning the installation of my new Dedenbear Lighting delay box I dropped that little buddy right smack on the shop floor! I said, "whoops, this may be a problem" When connected to a test battery, sure enough, most of the display is dead! Well, nothing to do but ship it in for repairs. In the box I included a note explaining it was my fault, the box had been dropped on shop floor. The note stated in part, "please repair as needed and call for credit card payment" Once UPS picked it up I did not give it any more thought, I expected Auto Meter would call in a few days. So today, 9 business days later, UPS brings a box from Auto Meter. And of all things, NO CHARGE for repair! Not even return freight charge. Man what service! Many Thanks Auto Meter. I really appreciate the help. Larry Woodfin __________________ Larry Woodfin 471W