Fedex Caution

SSGN · Yesterday, 08:50 PM

FEDEX shipping Warning

Recently I purchased a part for my car from a well respected vendor. They shipped it Fedex. I received a notice my part was delivered and it had a picture of it on my porch. I got home and no part. I called Fedex and they said I had to contact the shipper to start a claim. I did and the vendor was on it immediately. A few days go by and I get another message from Fedex that said it was delivered at 11.27 AM on the specified day. My wife was home that morning and the door bell never rang as my 100 LB Rotti always lets us know.
I called the local police and started a incident report. The officer said just because it was left on your porch that it didn?t mean it was delivered. It appears that someone way up at Fedex has been watching the Amazon crowd and figured if they don?t ring the door bell and get a signature it saves them many minutes a day multiplied by thousands of deliveries. Neither the Shipper nor myself was asked if we wanted a signature upon delivery.
I have called many times to plead my case with Fedex and have had nothing but run a around and handed over to multiple operators that honestly just didn?t care. I asked why it wasn?t insured because I always get insurance and was told a signature was not requested at time of delivery so no insurance was available The service I received was just terrible .
In the future I will ship post office where it will go in my mail box or left at a store for pick up. Fedex doesn?t care or want my business and the way I was treated made this clear.

SStockDart · Yesterday, 10:28 PM

I order frequently from Amazon and other online stores. We live in the country with a distance between neighbors. One way in and out. This past week I ordered a one wire alternator for grandsons old F100 rebuild. Amazon send a confirmation and instructions to use a "code number" when delivery way made. I did that without any problems, but this is something new...never done before and no one out here has had any problem with deliveries (we just bury any porch bandit we catch....joke)
So much business has gone to home delivery, I suspect we will be seeing more changes.

Yesterday, 08:50 PM	#1
SSGN Senior Member Join Date: Feb 2006 Posts: 632 Likes: 117 Liked 133 Times in 48 Posts	Fedex Caution FEDEX shipping Warning Recently I purchased a part for my car from a well respected vendor. They shipped it Fedex. I received a notice my part was delivered and it had a picture of it on my porch. I got home and no part. I called Fedex and they said I had to contact the shipper to start a claim. I did and the vendor was on it immediately. A few days go by and I get another message from Fedex that said it was delivered at 11.27 AM on the specified day. My wife was home that morning and the door bell never rang as my 100 LB Rotti always lets us know. I called the local police and started a incident report. The officer said just because it was left on your porch that it didn?t mean it was delivered. It appears that someone way up at Fedex has been watching the Amazon crowd and figured if they don?t ring the door bell and get a signature it saves them many minutes a day multiplied by thousands of deliveries. Neither the Shipper nor myself was asked if we wanted a signature upon delivery. I have called many times to plead my case with Fedex and have had nothing but run a around and handed over to multiple operators that honestly just didn?t care. I asked why it wasn?t insured because I always get insurance and was told a signature was not requested at time of delivery so no insurance was available The service I received was just terrible . In the future I will ship post office where it will go in my mail box or left at a store for pick up. Fedex doesn?t care or want my business and the way I was treated made this clear. __________________ The more people I meet the more I like my dog Kevin

Yesterday, 10:28 PM	#2
SStockDart VIP Member Join Date: Dec 2007 Location: Arizona, Texan forever Posts: 1,174 Likes: 849 Liked 571 Times in 210 Posts	Re: Fedex Caution I order frequently from Amazon and other online stores. We live in the country with a distance between neighbors. One way in and out. This past week I ordered a one wire alternator for grandsons old F100 rebuild. Amazon send a confirmation and instructions to use a "code number" when delivery way made. I did that without any problems, but this is something new...never done before and no one out here has had any problem with deliveries (we just bury any porch bandit we catch....joke) So much business has gone to home delivery, I suspect we will be seeing more changes. __________________ Gary Hansen - SS/FA 4911, B/SA 4911