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V Smith · 03-08-2010, 10:07 PM

Ed,

There are a couple things that could fix your problem.
1 - Make sure your USB cable adapter is plugged in when you open TachFact.
2 - Depending on how many USB ports you have on the computer, keep switching it around until you find one that works. Ours is very particular that we use the same port every time. That's probably easier than using TachFacts to select the port.

Try these, and if they don't work, we'll move on to some other suggestions.

Also, make sure that the software you have for the USB adapter is compatible with Vista.

Victoria

03-08-2010, 10:07 PM	#7
V Smith Junior Member Join Date: Feb 2005 Location: Ontario, Canada Posts: 5 Likes: 0 Liked 0 Times in 0 Posts	Re: Ultimate II Computer download help Ed, There are a couple things that could fix your problem. 1 - Make sure your USB cable adapter is plugged in when you open TachFact. 2 - Depending on how many USB ports you have on the computer, keep switching it around until you find one that works. Ours is very particular that we use the same port every time. That's probably easier than using TachFacts to select the port. Try these, and if they don't work, we'll move on to some other suggestions. Also, make sure that the software you have for the USB adapter is compatible with Vista. Victoria