[B Aceves]

Mike,
We had a few issues with the Quick Data when we first fired it up on a new install. First after a few times of lossing communtication on live data display we traced all the wires from the Com plug coming from the unit to find after removing the plug cover and a slight tug on the wires the one communication wire pulled from the plug and was not clipped in all the way due to the terminal lock was broken off from the factory.
Second issue was if you have changed any of the port configurations or re assigned them a new name it caused nothing but problems it was fixed by going into the start up section and re flash with the original setup configurations. Also if this is a new install make sure in the setup that you follow the directions for all the software downloads needed before start up. Other than that the unit has worked fine since. Hope This helps. Last time I called Eddelbrock tech line the Data guy was no longer working for them!! CUTBACKS.