Beware of Bison Buildings in Minneapolis Mn
I may get in trouble for posting this but if it saves one person then so be it.
I have purchased a 40x65 metal building from this company, only to be lied to many times. Calls and emails go unanswered, I have called and emailed, left messages on answering machines and cell phones at the buisness and sales reps phones. My building finally showed up last week, but still missing hardware to assemble. I have been in contact with the corporate headquarters to obtain shipping dates and tracking numbers. They have given me the tracking numbers and the hardware is due to be dropped off today. Now I am down to the exterior door and garage door and when they will show up. For anyone that tries planning so that someone can be present to offload semi-trucks having answers on when the multiple trucks will be onsite is kind of important. This vendor seems to think planning is not important, that is after you pay your deposit. All materials seem to be quality made, but this is not rocket science on how to treat a customer, and put everything on one truck. I had one semi with the steel structure, another semi with the metal sheeting, , another semi with the insulation. Drop shipments with hardware one week, and another drop shipment with more hardware today. I have been told the doors will be delivered in 2 weeks. I do not have the time to construct the building, and the contractor that I have hired puts these buildings up quite often, is wondering what the heck he has gotten into. He is scheduling when to be onsite to offload the material, and has to have equipment to unload the semi, and block traffic. The buildings he sells and constructs go much smoother than this. If you are looking at purchasing a steel building buyer beware of these guys. They are also related to Steel Built Corporation headquartered in Pa. Sean |
Re: Beware of Bison Buildings in Minneapolis Mn
Sorry to hear that Sean. I build metal buildings, and while things don't always go as planned customer service is everything, and they failed majorly. We've all had jobs go wrong, it's how you handle it that makes the difference. If there's anything I can do to help, let me know.
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Re: Beware of Bison Buildings in Minneapolis Mn
Chad,
Thank you. The building is going together well, but I am still waiting on my overhead door. It has been very poor customer service, and not getting any better. Our current challenge has been the wind and rain and has slowed the progress. Sean |
Re: Beware of Bison Buildings in Minneapolis Mn
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The fact that they don't seem to be a member of the MBMA(metal building manufacturers association) is scary. |
Re: Beware of Bison Buildings in Minneapolis Mn
The overhead door was part of the package, I have yet to get a straight answer as to its delivery. The building was manufactured and engineered by steel built corp they are a member of the metal building manufacturers association. Bison is a sister company from what I am finding out.
Sean |
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Re: Beware of Bison Buildings in Minneapolis Mn
That makes more sense. One more reason I have stopped all communication with Bison. It's too late to go back and start over, but for anyone else in the planning stages of a steel building. Who would you consider as being reputable?
Sean |
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